Abstract

IMPACT OF PHARMACOLOGICAL AND NON-PHARMACOLOGICAL PATIENT COUNSELING BY CLINICAL PHARMACISTS

Arpan Dutta Roy*, Priyanka Guha, Sayantan Ghosh, Soumyajeet Paul, Taniya Rajbanshi and Jayashree Bhowmick

ABSTRACT

Patient counseling is a process of providing information, advice, and assistance to the patients for using their medications appropriately, with the objective of increasing patient compliance and promoting rational, scientific, and prudent use of medicines. In the given duration of time, about 5043 total sessions of counseling were performed by clinical pharmacists with an average of 336.6 counseling sessions per month. Feedback was taken from the patients and the clinical pharmacists had regularly contacted those who are required to follow up, to know the present condition, and counsel them by telephone as per the need of the patient. Based on the feedback of the degree of patient satisfaction and evidence of the degree of patient improvement, it could be concluded that the patient counseling process has a positive impact on improving the overall health of the patients, and our team of clinical pharmacists are willing to provide patient care in order to obtain the utmost outcome from the treatment process.

Keywords: Patient counseling, Clinical pharmacist, Lifestyle modification.